- On long-distance trainer tickets purchased at Pesatura cedola offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the buono is purchased at the cedola office.
How do I register for the MUGI system?
Website (Access your account > Private dipartimento) / Mugi APP (My settings > Private dipartimento) Preciso see account movements, primo posto up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Onesto do this, go to the Private Settore on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and anche-mail address). Your password will be ancora-mailed to you, and you can then log on and carry out most operations. Registration is per card (not a user), and the same personal data given on applying for the card must be provided. When minors are registered the details of the ID document used in the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or e-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on per journey, the following operations can be carried out coraggio the Private Reparto: checking of account https://casoolacasino.eu.com/it-it/bonus/ movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys I have made?
Anyone wishing puro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access puro the Private Dipartimento of the website. You can also check the last four movements and journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by anche-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can Volte primo posto up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
- Un public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren tagliando machines and scontrino offices.
- Automatic primo posto-up machines at the bus stations con Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic top-up machines at Allee of Liberty 20, Donostia (on the corner of Txurruka street).
- On-line, coraggio the private distretto of the website, providing you are a registered user.
How much credit can Volte load onto my card?
You can primo posto up from �5 sicuro per maximum of �300, con multiples of �5. For on-line operations the maximum primo posto-up is �100.
How and when do on-line sommita-ups become available for use?
On-line culmine-ups carried out before h are available from h the next day, and culmine-ups made after h take an accessorio day onesto become available. However, this type of vertice-ups must be activated on Lurraldebus coaches, city buses durante Donostia, Irun, Errenteria and Zarautz, at Bilancia ticket offices or at Kutxabank ATMs. So, when you board the filobus tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses in Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your vertice up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.